Contact Us

Get in Touch

We would love to hear from you! Whether you have a question about our games, need technical support, want to report a bug, or have a suggestion for a new game, we are here to help.

Our team reads every message and we will do our best to respond as quickly as possible. Typically, you can expect a response within 1-2 business days.

Email

The best way to reach us is by email:

Please include the following information in your email to help us assist you better:

• For bug reports: Describe the issue, the game you were playing, your browser, and your device type
• For game suggestions: Tell us what game you would like to see and why
• For technical issues: Describe what happened and any error messages you saw
• For business inquiries: Please describe your proposal in detail

Response Time

We aim to respond to all emails within 1-2 business days. During busy periods, it may take slightly longer, but we will always get back to you.

For urgent issues related to your account or data, please mention "URGENT" in your email subject line so we can prioritize your request.

Frequently Asked Questions

Before contacting us, you may find the answer to your question in our existing pages:

• Privacy concerns: Read our Privacy Policy for details on how we handle your data
• Terms of use: Check our Terms of Service for rules and guidelines
• About us: Learn more on our About page

Social Media

Follow us for updates, new game announcements, and community highlights:

• Facebook — Like our page for news and community updates
• Instagram — Follow us for the latest news and behind-the-scenes content
• X — Follow us for quick updates and community discussions
• Email Newsletter: Subscribe to our email list for the latest news and updates

We are always looking for ways to improve OneCoin Play. Your feedback helps us make the platform better for everyone. Thank you for being part of our community!